What we do

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Learn through research

We'll help you understand how you can solve a problem for the people you want to support. Through user-centred research, we'll show you how to create viable, sustainable products and services that people will love.

2.1 Read Learning visiontypes

Build digital products and services

Our designers and technologists work alongside your people to design, test and build great products and services that create lasting value for your customers while making best use of new and emerging technology.

Reed-Learning

Give you the tools to succeed

Through coaching, mentoring and learning by doing, we'll leave your team with the agile and user-centred capabilities to continue to iterate and improve the product or service.

Jersey Petitions

Maintain and improve solutions

We want to create impact that lasts. Through ongoing support and maintenance, we make sure that products and services continue to meet the needs of the people that use them, even when those needs change.

How we've done this for these companies

See more of our work
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Guy's and St Thomas' NHS Trust

Helping patients to report their symptoms online

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UK Government

Accelerating services across 19 councils

Plymouth-University
Plymouth University

Rebuilding platforms from the ground up

What people say about us

Jack Burrows, Product Manager | Carwow

"The Unboxed technical expertise and knowledge have significantly accelerated our initiative's progress. The team at Unboxed quickly adapted to our ways of work and tech stack, becoming highly reliable members who made substantial contributions and helped effectively troubleshoot for others within the team"

How we deliver value to you

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Explore

Great products solve big problems. So, the first step is for us to define, qualify and articulate the problems we are trying to solve.

Together, we identify your end users, how we can benefit their lives, and what the business case for your product looks like.

  • Digital transformation
  • Change management
  • Digital strategy
  • User research
  • Stakeholder engagement
  • Strategic design
  • Business model
  • Business case
  • Theory of change
  • Target operating model
  • Discovery
  • Design research
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Ideate

Big ideas can change the world. But turning a big idea into reality means breaking it up into manageable steps.

We’ll guide you and your team through the ideation phase, transforming your big idea into something tangible.

We create technical proof of concepts and iterative prototypes, ready for testing.

  • Ideation workshops
  • Design sprints
  • Service design
  • Product design
  • UX/UI design
  • Content design
  • Prototyping and testing
  • Proof of concept
  • Lean Startup
  • Alpha
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Develop

Now it’s time to turn your vision into reality. Through our iterative, collaborative process, we’ll work closely with you to develop your product.

Along the way, we’ll refine and optimise, looking out for new opportunities and features. We will work with you to deliver a skeleton product that can be tested in real life scenarios by actual users. From this we will bring together a wealth of incredible ideas, refining the product until it is viable, feasible and desirable.

  • Agile delivery
  • Open source software
  • Minimal Viable Product (MVP)
  • Front-end and back-end development
  • API development
  • Ruby on Rails
  • React.js
  • Amazon Web Services (AWS)
  • User testing
  • Usability testing
  • Private and Public Beta
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Sustain

A new service or product launch is a huge moment. But even once your product is ready, there’s still much work to do.

Sustaining the life cycle of your product is just as important as building it. But don’t worry, we’ll be right there with you, making sure your business has what it needs to nurture and evolve your product for continuous growth.

  • DevOps
  • Cloud hosting
  • Support desk
  • Software support, upgrades and maintenance
  • Performance monitoring
  • Data analysis
  • A/B testing
  • Penetration testing
  • Accessibility
  • Live

The packages we offer

GSTT process (1)

Digital Accelerator

  • Reduce the risk and longer term costs
  • Create and tests your prototype
  • Esnures customer satisfaction
  • Understand constraints of your product
  • Creates a shared vision
More on Digital Accelerator
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5-day Design Sprint

  • Redefine problems, generate solutions, engage stakeholders
  • Explore and decide on new directions, seeding new projects or programs
  • Develop a user validated prototype of your product or idea
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10-day Impact Sprint

  • Prioritise new opportunities - know when, where and what to start
  • Keep track of progress - know when to push on and when to stop
  • Assess and evaluate - demonstrate success and learn from failure
More on Impact Sprint
Lunch and Learn

Agile Training

  • Understand the agile processes, methodologies and roles
  • Get clarity on types of projects that benefit from an agile approach
  • Understand iterative product development, and how design thinking and service design is applied
  • Set vision of how your team can go forward from day one
Contact us for training
Jaoui Liu-Meachin

Tell us about your project

Let’s start with an idea. Get in touch with Unboxed today to learn more about our services and what we can do for you.