News / Event: Digitising local government services

posted on: February 9, 2016

How to use the GDS approach in local councils to bring the cost of your services down through digitisation

Date: Wednesday 9th March
Time: 09:00 (for 09.30) to 13:00
Location: Adam House, 7-10 Adam Street, London, WC2N 6AA
Cost: £175.00 per ticket (or free with guest ticket)

Eventbrite - Digitalising local government services

With ongoing spending cuts and budgets getting tighter and tighter, it’s becoming more costly for local councils to maintain their services as they currently work. Shifting these services to digital reduces running costs, increases accessibility and reduces waiting and processing times. So what steps have to be taken to digitise your major services?

This event will help you understand:

  • Which local services to digitise first for the biggest cost reduction
  • How to take services digital when you have existing long term, large providers in situ
  • How to change your culture and attitudes to become agile in a non-agile organisation

Who is this event for?

This event is for heads of digital, heads of IT, project managers, service owners, transformation managers and finance leaders in local government, including councils.

Confirmed speakers:

Matthew Cain, Head of Digital, Buckinghamshire County Council

Matthew Cain

Matthew Cain is Head of Digital at Buckinghamshire County Council. He led the work to refresh the digital strategy; establish a digital exemplars programme; and adopt a digital service standard.

Previously he led the public sector work for MTM, a strategy and research agency, where clients included Sky, the BBC and HMRC and was co-founder of a social media research agency.

Martyn Evans, Head of Product, Unboxed

Martyn Evans

As Head of Product, Martyn has worked on a number of public sector transformation projects, including the current Buckinghamshire County Council service digitisation project (see more about it here).

Ian Hirst, Head of Digital Services & Transformation, Tunbridge Wells Borough Council

Ian Hirst

Ian is helping local Government deliver online services that the average person can use without frustration, hindrance or recourse to the telephone when things go wrong. Ian leads on initiatives to help improve the online user experience for users of council websites across Kent, as well as getting involved in national digital campaigns.

Leon Odey-Knight, Creative Lead, Unboxed

Leon Odey-Knight

Leon is a futurist, product creator and design extraordinaire.

We have two complimentary places available per local council for this event - email us at to get your places.