Service design projects, particularly within local government, are not isolated pieces of work.
In this episode, Martyn Evans, Head of Product, Ali Blake, Designer and Tom Gayler, Designer, discuss the factors outside of our control, like time and funding which can influence the success of a project.
Click here to listen to the ‘Is there a sweet spot for service design in local government?’ podcast.
Find out more
We’ve also been writing about the topic of service design in local government, with contributions from LocalGov Drupal, Hackney Council, DLUHC and others, in our blog post ‘Creating an environment for successful service design in local government’. Also see our SDinGov highlights from September’s conference.