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Senior delivery manager

Salary range: £65k - £80k

Role purpose

As part of the Unboxed team, the Senior Delivery Manager is someone who lives by and loves agile principles with broad experience, has strong communication skills and who wants to make a meaningful impact in the world, by helping our teams deliver valuable solutions.

Their role is to:

  • Champion and coach agile working
  • Facilitate effective communication
  • Ensure successful delivery of a wide variety of projects
  • Coach our team and clients in pragmatic agile ways of working

Responsibilities and activities

  • Servant leadership of Unboxed teams across multiple customer projects
  • Coaching through doing, helping our customers adopt agile practices while delivering their projects
  • Pragmatically adapting your style to suit different customers and project types
  • Working as part of a multi-disciplinary team of user researchers, designers and developers
  • Working with a variety of customers, stakeholders and Product Owners
  • Communicating with skill, knowing when to challenge a situation and when to adapt to it
  • Growing and shielding our people and our teams
  • Keeping an eye on the big picture of a project and managing project spend, to ensure we deliver the best possible result, on budget
  • Working on a broad range of projects, from discovery and alpha phases, through to Scrum-based build projects
  • Proactively helping both individual project teams and the wider company improve process and practice
  • Identifying and managing project risks collaboratively with our clients and teams
  • Forming strong and strategic relationships with our clients to ensure we continue to be seen as a partner of choice

Key skills and experience

These are the types of skills that we’d expect an Unboxed Senior Delivery Manager to have (but if there's anything you can't do yet, we will help you learn):

  • A leadership style that employs a highly collaborative approach
  • Excellent communication skills enabling growth and maintenance of effective relationships
  • Able to establish credibility with people very quickly
  • Facilitation of participatory decision-making and conflict resolution
  • Experience delivering a wide range of projects using agile principles
  • A people-centric approach
  • Highly organised
  • Experience working in changeable environments


  • Mentoring skills that demonstrate the agile values and principles in every thought and action
  • Experience of working on discovery, alpha and beta phases, following the GDS (Government Digital Service) Service Manual
  • Active in the agile community
  • Ability to fail fast, learn quickly, and adapt to new challenges

"I feel very lucky to be part of Unboxed where you are welcomed to be yourself, you're encouraged to grow and there are plenty of challenges to help you become your very best. You're given great freedom and you've got creative and passionate co-workers that are always keen to get involved in the community, tinker with new ideas and find solutions to complex problems."

Elena Tanasoiu, Ruby on Rails Developer

Benefits of working with us

  • 25 holiday days per year, on top of the bank holiday allowance
  • 10 "Innovation Days" per year to explore your own ideas
  • Holiday flexibility and loyalty bonus benefits
  • Maternity and Shared Parental Leave policies
  • A company-wide peer-to-peer mentoring programme
  • A generous conference budget
  • Salary reviews twice a year
  • Flexible working hours and location
  • An informal culture of growth
  • Monthly "Linkers and Thinkers" idea-exploring lunches
  • Weekly reflection at "Whines & Cheers", our Friday company retrospective
  • A 'Bike To Work' scheme

What next?

Vicky is our people person. If this role sounds of interest to you, she would love to hear from you.

Send your CV through to Vicky at:

From there, she'll be in touch. Good luck! (Sorry, no recruiters please — we do all our hiring in-house).