Senior Delivery Manager

Salary range: £60k - £75k

We're looking for a London-based Senior Delivery Manager, who lives by and loves agile principles with broad experience, has strong communication skills and who wants to make a meaningful impact in the world, by helping our teams deliver valuable solutions.

You will be working with our teams and customers to:

  • Champion and coach agile working
  • Facilitate effective communication
  • Ensure successful delivery of a wide variety of projects

We're growing Unboxed. We want new team members who care about people, who want to help add to our community leadership, mentor our more junior people and increase our diversity.

Developers presenting code

Some of the key activities within this role

  • Servant leadership of Unboxed teams across multiple customer projects
  • Coaching through doing, helping our customers adopt agile practices while delivering their projects
  • Pragmatically adapting your style to suit different customers and project types
  • Working as part of a multi-disciplinary team of user researchers, designers and developers
  • Working with a variety of customers, stakeholders and Product Owners
  • Communicating with gravitas, knowing when to challenge a situation and when to adapt to it
  • Growing and shielding our people and our teams
  • Keeping an eye on the big picture of a project, to ensure we deliver the best possible result, on budget
  • Working on a broad range of projects, from Discovery and Alpha phases, through to Scrum-based delivery projects

Some of the skills we're looking for

These are the types of skills that we expect our senior delivery managers to have (but if there's anything you can't do yet, we will help you learn):

  • A leadership style that employs a highly collaborative approach
  • Excellent communication skills enabling growth and maintenance of effective relationships
  • Able to establish credibility with people very quickly
  • Facilitation of participatory decision-making and conflict resolution
  • Experience delivering a wide range of projects using agile principles
  • Highly organised


  • Mentoring skills that demonstrate the agile values and principles in every thought and action
  • A people-centric approach
  • Ability to fail fast, learn quickly, and adapt to new challenges
  • Passionate about quality and team success
  • Experience of working on Discovery, Alpha and Beta phases, following the GDS Service Manual
  • Active in user community
Creating user stories

Benefits of working with us

  • 25 holiday days per year, on top of the bank holiday allowance
  • 10 "Innovation Days" per year to explore your own ideas
  • Holiday flexibility and loyalty bonus benefits
  • Maternity and Shared Parental Leave policies
  • A company-wide peer-to-peer mentoring programme
  • A generous conference budget
  • Salary reviews twice a year
  • Flexible working hours and location
  • An informal culture of growth
  • Monthly "Linkers and Thinkers" idea-exploring lunches
  • Weekly reflection at "Whines & Cheers", our Friday company retrospective
  • A 'Bike To Work' scheme
Elena Tanasoiu, Ruby on Rails Developer

Send us your CV

Matt is our people person. If this role sounds of interest to you, he would love to hear from you.

Send your CV through to Matt at:

From there, he'll be in touch. Good luck!

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