Blog

Roundup: AI reducing bills, personas and autocomplete history
March 8, 2019
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Unboxed and char.gy win DigitalAgenda Impact Award
March 8, 2019
Unboxed has won the 2019 DigitalAgenda Impact Award in the ‘Connected Cities’ category for our work with char.gy in supporting electric vehicle uptake by providing residents with an EV charging solution through existing on-street lampposts. The...
Roundup: How Browsers Provide Everything Users Need
March 1, 2019
Roundup: cURL commands and dealing with frustration in development
February 22, 2019
Roundup: Female tech founders and editing videos by editing text
February 15, 2019
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My first LRUG talk
February 13, 2019
My new year’s resolution was to do more stuff, there being two main reasons behind this: I feel happier and more fulfilled when I have a busier schedule I want to push myself and experience more things Luckily this aligns pretty nicely with ...
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Exploring how making changes to a service can have a knock on impac...
February 10, 2019
We often use tools such as risk mapping to think about potential effects of interventions in projects and how that might cause a problem in the future. These risks might be internal project risks (e.g. ‘not enough time to deliver the project’), mo...
Roundup: Write a novel in a month, getting women's work into galler...
February 1, 2019
Roundup: Engineering management and domesticated foxes
January 25, 2019
Roundup: Text messages, chat guidelines, dishwashers and Gandhi
January 18, 2019
Roundup: Rethinking Ruby symbols, Developer roadmap, Classic UI ani...
January 11, 2019
Roundup: Cheese, things nobody told me, music identification, podca...
December 21, 2018
Roundup: Action Mailbox, tech debt, doctors and computers, generati...
December 14, 2018
Roundup: requiring Ruby code, advent of code, the crypto-rich, and ...
December 7, 2018
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Using citizen data to make services better for Hackney Council
December 6, 2018
Project context: creating a single view of Hackney citizens Having an up to date and accurate record of citizens is a valuable and increasingly necessary part of providing public services. By knowing a user at the point of contact, services are a...
Roundup: NAND, Spookiness, Personalities, Lambdas, Micro-VMs, Annot...
November 30, 2018
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Designing for impact with theories of change
November 27, 2018
Over the past couple of years I’ve become very interested in designing services in a way that allows us to predict their impact before investing in large-scale pilots. Scaling new service concepts often feels like the chicken-and-egg question. In...
Roundup: research tips, channels?, a Pi-driven calendar, and the st...
November 23, 2018
Roundup: StandardRB gem, Ruby 2.6, quoting, education, mindfulness,...
November 16, 2018
Roundup: Story points, Bots & AI, github improvements
November 9, 2018
Roundup: Github incident, computerless month, leveraging TODOs in c...
November 2, 2018
Roundup: Unusual workflows, web design principles, not changing the...
October 26, 2018
Roundup: a phone review, senior engineer responsibilities, ruby Hom...
October 19, 2018
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AI and the Service Design Global Conference 2018
October 19, 2018
Artificial Intelligence has been around for a long time and smart devices, self-driving cars, and even robots are now quickly becoming part of our everyday environment. This has a profound effect on how we approach the design of new products and ...
Roundup: a minecraft scam and debugging advice
October 12, 2018
Roundup: The Github Rails upgrade, impersonation in Rails, accessib...
October 5, 2018
Roundup: disenchantment, backs, naming things
September 28, 2018
Roundup: Sublime git tool, improving code readability, remote work,...
September 21, 2018
Roundup: debugging for performance, British Airways hacked, prevent...
September 14, 2018
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“Accessible design is good design”: My trip to the GDS Empathy Lab
September 13, 2018
As one of my first projects at Unboxed, I’m working as part of the team delivering the Alpha phase with Public Health England to develop the UK National Screening Committee’s new online presence. As part of this project, we visited the GDS (Gover...
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