Blog / Webinar: Communication Ceremonies

November 24, 2014

Richard Stobart held the second instalment of our current Digital Webinar Series, titled: ‘Communication Ceremonies: why, what and how to communicate to increase the pace at early stage digital product development’.

webinar1

Topics covered included:

  • How to put the audience at ease
  • How to encourage feedback
  • Who to invite and what to
  • Passive, continual and transparent communication

Among the insights shared were:

  • Get the Product Owner to run the Show and Tell - get them to cover what was delivered and what you plan to deliver next, actively encourage feedback
  • Show the features you have delivered, those you planned and didn’t deliver, and those you’re doing next
  • Rehearse your show and tell - create a story from the stories, make it quick and easy to understand
  • Present journeys of upcoming stories so stakeholders can see what’s coming visually
  • Looking for signs of success
  • Watch the Product Owner’s language change from 'the product’ to ‘our product’ - that’s when there is ownership
  • Get your same team fully committed to your project by committing to and delivering a retrospective every two weeks, without fail

Tips for the most successful two-weekly retrospectives included:

  • Start retrospective with the Retrospective Prime Directive
  • Make it short, sharp and FULL of trust + collaboration
  • Have passive communication mechanisms in the form of information radiators
  • Task board
  • Burn down for the sprint
  • Burn up for the backlog
  • Have your customer journey as wireframes and work in progress up on the walls - anyone who is interested can come and interact


Here is the full audio of the webinar session:


Tweet us at @Ubxd with the hashtag #AgileComms to get in on the conversation.

Sign up to the next webinar in the series, titled ‘Getting to Beta: taking ‘stubborn’ products to beta in 4 weeks’, held on Wednesday 3rd December at 16:00.